Politique d’expédition

🌍 Shipping Coverage

We currently ship to all cities across the GCC, including Saudi Arabia, UAE, Kuwait, Bahrain, Qatar, and Oman.

⏱ Delivery Time

  • Standard Delivery: 2–5 business days
  • Express Delivery: 1–2 business days (available in select cities)
  • Orders placed after 5 PM will be processed the next business day.

🚚 Shipping Partners

We partner with trusted logistics providers like Aramex, SMSA, and Naqel to ensure your orders arrive safely and on time.

💵 Shipping Fees

  • Standard Delivery: Free for orders above 250 SAR / AED
  • Flat fee of 25 SAR / AED for orders below the minimum
  • Express delivery fees vary based on location and weight

📦 Order Tracking

Once your order is shipped, you’ll receive an email and SMS with a tracking number to monitor your shipment in real time.

❗ Delays & Support

While we strive for on-time delivery, unexpected delays may occur. If your order is delayed beyond 7 days, please contact our support team.

📞 Need Help?

Email us at support@smartt.ai or chat with us directly via our website.